Product Reviews

Based on 3817 reviews
83%
(3161)
16%
(628)
1%
(24)
0%
(2)
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(2)
Cafe Umbrella

Great umbrella. Sage is a beautiful color. Perfect for my small balcony patio

Replaced the replacement shade cover

Just replaced the identical one I ordered here 5 years ago. It was still in very good condition except that I was out of town and a wind/rainstorm came and pulled the stitches out of 4 of the pockets (my fault for not lowering it before I left) that hold it to the frame. I could have taken it somewhere to get the pockets resewn but elected to just replace it with a new identical one. This 11 footer sits on my Tropitone umbrella frame but I had to modify the frame (5 years ago) just a bit as the original cover was attached differently. Tropitone wanted $900 just for the replacement shade so I went with this company and am very happy that I did. Hope this one lasts as long or longer than the one I just replaced.

Excellent Service

Since I lived locally to the business, I was able to drive to the location with my measurements and canopy to discuss the best product for my needs. Mark was very helpful in explaining the different products and costs. Bought 2 replacement canopies and installed with no problems. Very pleased!

Great product.

So glad I found this!

I searched for a while and finally found this high quality umbrella that fits in my suitcase! No more wasting money on rentals, and I can enjoy the beach and protect myself from more skin cancer. My husband was impressed with how easy it was to set up and the great quality as well! Other brands had bad reviews on quality…this is the one you should buy for sure!

Good product

Good product and might be lowest out-the-door pricing but MAKE NO MISTAKE WHEN ORDERING, as shipping fees are prohibitive for returns.

Very satisfied with umbrella and delivery time

We received the umbrella we ordered ahead of the time it was supposed to arrive. The product seems well made and was easy to install on a patio table that had an old umbrella we were replacing. We like the manual lift feature as it will be easier to fix if there is any malfunction versus a crank mechanism that would be next to impossible to fix or replace if something goes wrong with it.

So far so good 👍

Using it in Mexico and it seems to be holding up well.
The clips supplied to keep the umbrella from collapsing in the wind are a must, sometimes 2 on 1 arm. I think if the plastic clamps were redesigned, the umbrella would be indestructible. Still have 10 more days on the beach, so I will see how it goes.
It would be nice if It fit in as a personal item for flying. Fine for carry on.

Market Umbrella

I was very pleased with the three market umbrellas I purchased.
Very durable and color is vibrant and hasn’t faded.
Hopefully they’ll last a few summers without fading, this is my first season so far and they are great!

Great umbrellas

Great company to do business with great praygreat product very good price be good price not one bad thing to say

Worked perfectly

The new cover is better than the original and fits perfectly! Just follow the guidance and measure carefully before ordering.

I can’t imagine anything better.

I have brought this to Spain twice. Both years it worked great. Really the best beach umbrella possible. If it breaks, I will only come back here to buy another one. I am only having a problem replacing my suitcase with another one. You need a 26” suitcase. I don’t like the spinner ones because I add a bag on the extra bag hook. Anyway, no problems with the Umbrella.

Perfect

Came a few days after placing order. Fit and color is perfect.

Good service

I knew when I ordered this that it was not a perfect match. I called customer service and we decided it would likely fit and could be returned. It does work and the fabric is even nicer than expected. I'm very satisfied with the product and the excellent customer service.

Best umbrella

This is a great umbrella. Very sturdy AND packable. I have two of your umbrellas and my daughter has one. I also bought the attachable table and towel hook. Both come in handy. Great product. I'm very happy.

Very Pleased

Had a couple of questions that customer service
answered, and then shipped item quickly.
So far, I'm very pleased with the purchase.

9' Aluminum Replacement Frame

My experience with ShadeUSA was amazing. Just discovering this company on the internet, being able to purchase a replacement frame, having the company be available to answer consumer questions and having my frame delivered within a reasonable amount of time was all just too good to be true! Thank you so much for your superior product and level of service!

Just the base

Lasted thru fall so far.

The umbrella fit perfectly and is heavier than the original.Very satisfied.

Perfect

The instructions to find the right product, measure and install worked exactly as written.

The cover is beautiful and I’m very happy. Will buy from again as needed!

AMAZING QUALITY!

I wanted a unique Sunbrella patterned fabric for my umbrellas but only a few companies carry umbrellas in patterned fabric and their prices were astronomical. I ordered custom ones from shadeusa at a fraction of the cost and got the exact fabrics I wanted. The quality of the umbrellas is excellent and they arrived much faster than I expected. We tested them all and stored them away for the winter, so can’t testify to longevity, but I am confident we made a great purchase!

Great service

Order shipped immediately, product was actually better than we expected. Look like it's very well made. Happy with our purchase. Maybe could use instructions on how to install - like don't use the pocket to pull it may rip. It was an easy fix though. We would purchase again.

Great customer service

Looks great!! I’m not sure how big of a company shade USA is however when you contact them, Mark usually answers and they know all about your order!!!

the best value out there

Was searching for a new umbrella after my market umbra of 15 years was retired.
One I bought at the local store was flimsy and broke the 1st day I used it. I play music at farmers markets and needed something that holds up. On the recommendation of a market manager I went to the Shade USA web site . Am really pleased with my purchase (Manuel/non tilt) . It's well made , sturdy and the red color is awesome.