Shade USA is committed to offering online consumers with the best outdoor convenience products at the lowest rates possible. We are constantly on the move looking for new creative and innovative products. We are a company dedicated to promoting online consumer confidence with a focus on quality and fast shipping. Unless otherwise noted your order will ship within 48 hours of receipt. Click here to learn more about our shipping policy. The internet retail market is competitive. We hope to stay at the top of our markets by offering prompt courteous customer service. We’d love to hear from you. Please visit our Feedback Page and offer up your comments/suggestions.