Shop for cool shade and beach related products at Shade USA
Read everything you need to know about shipping your order.
Beach Umbrellas in all shapes, sizes and price ranges and high sun protection.
See the internet's largest selection of beach umbrella holders
Beach Chairs: From large to compact, all size and shapes available.
Pop open instant sun shelters set up in seconds!
Create your own shady spot on the beach with these cool beach cabanas.
Beach Tents available in all styles, shapes and price ranges.
The right Beach Gear makes your day at the beach a breeze.
Beach Toys: have fun at the beach with our balls, paddles and flying disks.
Visit Shade USA's Market Umbrella Shoppe for the best all around selection.
Visit our American Patio Web site for the net's best selection of patio umbrellas.
Stretch out on a cool summer day at the beach with our Kelsyus Beach hammocks
Beach Tables for just $14.95
Share a warm sunny day at the beach on our oversized beach towels.
Flying to your beach destination? See our full line of "Suitcase Certified" beach gear.
Cool water misters for the patio, park, beach and campgrounds.
See our no hassle return policy.
We respect your privacy. We only use secured servers when processing your order. Read more.
Shade USA guarantees the best products and prices.
Fast simple checkout with our secured data server.
Experiencing troubles with our website? Don't go away! Call us at 480-600-3126

 

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Frequently asked questions

 

 

Below you will find answers to questions that our customers frequently ask. If you have an additional question or need further assistance please use are handy feedback form or contact us via telephone or email.

I don't like to use my credit card # on-line. Is your shopping site secure ?
Yes. Your credit card information is encrypted before it is sent. In fact, our site is so secure that we don't see your credit card info. For more information on your on-line privacy and security see our privacy statement. 

Do you share my personal information with other businesses?
No, never. We don't like when this is done to us. Besides, we prefer to keep you all to ourselves.

How fast can you ship my order?
We ship only via United Parcel Service. We ship every day M-F (holidays excluded). Unless otherwise noted, we will ship your order within 48 hrs of receipt of your order and credit card approval. Orders requesting priority shipping must be received by 12:00 PM  E.S.T to ensure same day shipping. Click here to estimate time in transit    ....or ....Click here for a handy time in transit map.

How can I calculate shipping costs for the items I wish to order?
Click on any "ORDER" button and proceed through the shopping cart. Shipping costs are calculated as each item is added. REMEMBER: Your ordered will not be processed until your payment information is entered submitted. You can exit the shopping cart at any time without committing to an order. Click here for more on shipping costs.


Order confirmation- Please be sure to enter a valid email address when ordering. Our shopping cart will email you an order confirmation immediately upon completion of your order. I We do not sell any customer information under any circumstances. See our privacy statement for details.


Tracking- Our UPS shipping software will email you with information regarding your order's ship date, arrival date and tracking #. This notification will email within 24 hours of shipping. You can track your order's shipping activity once it has been received by UPS by clicking here.


Special note: Saturday and Sunday are not regular UPS delivery days and should not be considered as such when calculating time in transit. For example, a Next Day Air order made on a Friday will arrive the following Monday, not on Saturday. This applies to holidays as well.

When will my order arrive?
Click here for a handy time in transit map ...or ...Click here to estimate UPS time in transit: http://www.ups.com/wwtransit/engtime.html . Remember that our origin warehouse is "Gilbert" (Arizona) and our origin zip code is "85234".

Can I use a P.O.box for a shipping address?
Please use "UPS-able" physical addresses only. UPS cannot use a P.O., nor an A.P.O.

How can I calculate shipping costs for the items I wish to order?
Click on any "ORDER" button and proceed through the shopping cart. Shipping costs are calculated as each item is added. REMEMBER: Your ordered will not be processed until your payment information is entered submitted. You can exit the shopping cart at any time without committing to an order.

Why do I keep getting an "Error Message" when I try to order from your shopping cart?  
Try hitting the "refresh" button. If that doesn't work exit, then re-enter the shopping cart. Still no luck? Then please contact us.

Why will the shopping cart not allow me to select a shipping method? 
The shopping cart is integrated with a UPS rate table which only goes to 150 lbs. If your order exceeds 150 lbs please place two separate orders. If this doesn't not permit a shipping selection then please contact us.

How can I be sure that I am going to receive a quality product? 
We offer a selected number of products from each category. In this way we can focus on product lines with proven track records. Your satisfaction is always guaranteed. Click here to review our product guarantee and return policy.

 

Which umbrella holder is right for me?
THE EARTHWORM™ was designed by a soccer coach for usage in the hard-packed soils found at the playing fields, dog shows, parks and your backyard.

THE SAND GRABBER™ and THE SAND SCREW™ are  sand anchors which are perfectly suited for holding beach umbrellas in the sandy beach soils. 

Will THE EARTHWORM™  work in the sand? 
Designed primarily for dirt THE EARTHWORM™ will function with only moderate results in the sand. The base plate must be counter sunk first.

Will THE SAND GRABBER™  or THE SAND SCREW™ work in the dirt?
No.

Did you have a question we did not address? Please email us by clicking here.

 

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Questions regarding this product? Click here and drop us a line. Please allow 24 hours for a response.

customerservice@shadeusa.com

CUSTOMER SERVICE: (480) 600-3126 

MESSAGE/FAX: (480) 497-9068

9-5 M.S.T. Monday-Friday (voice mail anytime)

Home offices: Gilbert, AZ

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